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Microsoft Dynamics Customer
Solution Case Study
Transportation Company Ensures Effective
Vehicle Maintenance and Movement


Country: India
Industry: Transportation

Customer Profile
Ideal Movers is a Kolkata based Private Limited Company, which started the transportation business in the year 2000.

Business Situation
Ideal Movers has outgrown its existing accounting system. A new system was required that could handle vehicle movement and transportation orders.

With help from Microsoft Gold Certified Partner Ontrack Systems Limited, Ideal Movers used Microsoft Dynamics NAV 4.0 to automate its accounting processes thereby increasing efficiency.

Integrated solution enhances productivity
Improved vehicle movement and maintenance, and invoicing     facility
Speedy report generation
Greater business insight

“We chose to deploy Microsoft Dynamics NAV because it is extremely flexible and allows us to do exactly what we want.”

Mr. Nakul Himatsingka, Director, Ideal Movers Pvt. Ltd.

The Promoter Directors of the company are Mr. S.K.Himtsingka, Mr. Tirthraj Himatsingka and Mr. Nakul Himatsingka. All the Directors are well qualified and experienced in the line of transportation and various allied activities. The Group is also engaged in real estates development, dealership of TATA commercial vehicles in eastern part of the country and trading in Dolomite, Dolime, Calcined Lime, Ferro Alloys etc. Some of the valuable customers of Ideal Movers are Essar Logistics Ltd., Tata Steel Ltd., and Welspun Gujarat Stahl Rohren Ltd.

Ideal Movers a leading transport company needed to upgrade its existing accounting system. Other requirements included management of transport orders, vehicle movement, and automated generation of freight invoices. Ideal Movers wanted to implement a complete integrated solution. After evaluating various options, the company chose Microsoft Dynamics NAV 4.0.

Customer Speaks
“After implementing Microsoft Dynamics NAV, our company’s productivity has

Nakul Himatsingka, Director, Ideal Movers Pvt. Ltd.

The IDEAL Group has developed a firm footing in the business arena conformed by ventures in Hire Purchase and Leasing, Real Estate, Automobile Dealership, Transportation and Minerals with offices at Kolkata, Jamshedpur, Muzaffarpur, Surat, Dahej, Gandhidham, Udaipur, Wani, Nagpur, Chennai, Vijaywada, Wardha and Mumbai.

The hire purchase business of the group has now diversified into various core activities, real estate, transportation, dealership of commercial vehicles, and mining and supply of minerals.

Ideal Movers Pvt. Ltd. (IMPL) is part of Ideal Group of companies. The company is engaged into road transport and logistics services. It provides services mostly to steel industries to transport materials for its client through road transport. The main earnings of the company are through transport services. The company has transport contract with its customer to work as their authorized transport agency. The contract outlays terms and conditions including freight rates for different point to point.

IDEAL is into transportation business for long and has developed a firm footing in the business arena.

The earlier system was using an accounting solution which used to cater to the very basic financial needs of the company. The company had reached the functional limits of its outdated accounting solution, which had come to the end of its useful lifespan.

The major shortcomings of the old system were that it was incapable of maintaining transport orders and the financial reports generated were erroneous. Also, in order to maintain operational efficiency, the company’s systems need to minutely control vehicle maintenance and movement.

All of these requirements needed to be addressed as quickly and efficiently as possible, in order for Ideal Movers to optimize its business processes and remain competitive.

Another requirement of the new system was that it needed to automate the preparation process of freight invoice.

Ideal Movers began searching for a system that could replace its existing one, and that would deliver the desired functionality for improved business management.

Ideal Movers was using Microsoft Office and accounting software for maintaining all its operations. However, as the applications were not integrated, it was resulting in doing repetitive work and inability to track information. The company needed a simple solution that was flexible enough to accommodate all its business needs.

Ideal Movers considered several options to address its requirements. Ontrack Systems Limited (OSL) was approached to recommend a replacement system. Ontrack Systems has been the most successful and prominent Microsoft Dynamics Solution Partner in India.

After familiarizing itself with Ideal Mover’s existing systems and business requirements, OSL had no hesitation in recommending Microsoft Dynamics NAV 4.0 as the most appropriate solution. Microsoft Dynamics NAV, a part of Microsoft Dynamics Business suite, is world’s leading ERP solution targeting mid market and small-scale enterprises.

“We realized that Microsoft Dynamics NAV was the ideal solution required,” says Mr. Biplob Bhowmick, IT Head. “We took complete advantage of the flexibility and ability of Microsoft Dynamics NAV to meet the needs of the business.”

Ideal Movers wanted the implementation of the new solution to be as smooth as possible, causing minimal disruption to business operations, and ensuring that the system would thoroughly meet the business process requirements. Because Microsoft Dynamics NAV 4.0 is designed to address broad industry needs, it fitted most of the company’s requirements. The modules implemented successfully in Ideal Movers Pvt. Ltd. include Finance, Sales, Purchase, Inventory, and Fixed Assets.

Microsoft Dynamics NAV 4.0 provides the company with a reliable system capable of processing numerous accounting transactions such as transport orders, and freight invoices with greater speed and agility. Employees throughout the organization can simultaneously access transportation details from anywhere in the system.

The financial capabilities of Microsoft Dynamics NAV 4.0 deliver a clear view of the status of a business at any moment. Business and financial information is always up to date and integrated with other information of the organization, making it easy to view the specific data needed for informed decision-making.

Microsoft Dynamics NAV 4.0 was an ideal fit because it offered advanced financial management capabilities plus integrated functionality to support vehicle maintenance and movement. The new solution was highly cost-effective and completely integrated.

“Furthermore, our company knew that with a familiar Microsoft interface, coupled with consistent ease of use, our employees will adapt to the system very quickly,” says Mr. Biplob Bhowmick, IT Head. “This proved that Microsoft Dynamics NAV 4.0 was clearly the right choice.”

With technical expertise and a comprehensive knowledge of the business, OSL completed the implementation in just four months.

Ideal Movers also decided to install Microsoft SQL Server 2005 as the centralized database for the solution. It provides rich database functionality and tight integration with Microsoft Dynamics NAV, thereby helping to accelerate deployment time. By combining Microsoft Dynamics NAV with SQL Server 2005, the company has gained greater insight and better tools to make smarter decisions. It also helps to deliver fast, valuable, and customizable information. In addition to accessing relevant data more quickly, SQL Server 2005 helps to manage a broader range of business areas as the company continues to grow.

“By implementing the new solution, we have started working in a single system, which overcomes the problems, which we were facing,” says Mr. Biplob Bhowmick. “It provides the management the ability to monitor their plans, and carry out operation activities on a timely and accurate basis.”

Ideal Movers relies on Microsoft Dynamics NAV as the solution is easy to implement, modify, and maintain. It has been possible to meet the specific business needs with this system.

Integrated Solution Enhances Productivity
The new integrated system helps the company to produce full financial statements and any reports required. Tasks that are critical to the effective management of the business are achieved without any intervention or delays.

“Our employees are able to do their work faster and more accurately,” says Nakul Himatsingka. “After implementing Microsoft Dynamics NAV, our company’s productivity has increased.”

Improved Vehicle Movement and Maintenance, and Invoicing Facility
Microsoft Dynamics NAV has also helped managers at Ideal Movers to track vehicle movement and vehicle management effectively. The company has also automated the preparation of freight invoices following the implementation.

Speedy Report Generation
The implementation of the Microsoft Dynamics NAV solution has helped Ideal Movers to meet their business objectives. It has given the company a new level of control and reporting across its entire system, thereby ensuring operational efficiency.
With the new solution, the company can easily accommodate the reporting needs of its business. “A task that used to take days together is now done in few minutes,” says Mr. Biplob Bhowmick, IT Head, IDEAL Movers. “This is possible because of the multidimensional functions of Microsoft Dynamics NAV, which make it easy for our employees to extract the right information.”

Greater Business Insight
Microsoft Dynamics NAV solution provides a comprehensive system for all information related to transport orders, vehicle maintenance and movement, and freight invoices. All required information is available in a single system. Also, with automated, consistent business administration, managers are able to view accurate financial data in real time. The information is consolidated into the centralized Microsoft Dynamics NAV system, which makes it easy to access data and ensure optimum operational efficiency.

Future Plans
IDEAL movers is expanding its business in a huge manner. The company is already a very strong leader in the real estate market. In transportation recently it smelled a huge success after a tie up with a business major .

For More Information
For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) 426-9400. In Canada, call the Microsoft Canada Information Centre at (877) 568-2495. Customers who are deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services at (800) 892-5234 in the United States or (905) 568-9641 in Canada. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to:

For more information about Ontrack Systems Limited products and services, call 9103323572555/2556 or visit the Web site at:

For more information about Ideal Movers Pvt. Ltd. products and services, call 03322821548/0513 or visit the Web site at:

© 2003 Microsoft Corporation. All rights reserved. This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Microsoft, Example: Active Directory, Windows, the Windows logo, Windows Server, and Windows Server System are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Document published February, 2006

About Microsoft Dynamics
Microsoft Dynamics, a division of Microsoft, offers a wide range of integrated, end-to-end business applications and services designed to help small, midsize, and corporate businesses become more connected with customers, employees, partners, and suppliers. Microsoft Dynamics applications optimize strategic business processes across financial management, analytics, human resources management, project management, customer relationship management, field service management, supply chain management, e-commerce, manufacturing, and retail management. More information about Microsoft Dynamics can be found at:

Software and

− Microsoft Dynamics – Navision 4.0
− SQL Server 2005 Standard Edition

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