As a company evolves, merges or down-sizes, it must adjust and manage changing technology infrastructure, applications and processes. To do this successfully, IT management has to overcome three main problems: shifting deadlines, limited budget, and fewer staff.

This usually means doing more with less. And while many IT Managers have a go at it, in the end, they’ve simply shifted their worries from one place to another. According to a recent Gartner report, up to eighty percent of IT resources are spent trying to balance budget and staffing demands, leaving little time to focus on the core issues.

That is where Ontrack’s Managed Services steps in. Outsourcing IT services to Ontrack provides the advantages of utilising high-end IT management services and facilities for cost savings and productivity gain.

Thirty percent and forty percent gains are common – with the benefit of freeing up internal IT resources to focus on more important issues, those that help you differentiate your company within your industry.

The benefits of outsourcing with Ontrack include

Getting a cost-effective solution regardless of size or budget

Retaining a guaranteed level of control over services

Reducing the risk of ownership and maintenance of new technologies · Freeing company resources to focus on important projects and new initiatives

Reducing the need for large capital expenditures.

Making use of the capabilities of leading-edge global IT facilities .

Gaining access to experienced IT professionals without the high costs of training and retention

Have access to our business professionals to assist with your business case development and cost justification proposal.

On a long-term strategic partnership basis, Ontrack can offer you the following Managed Services:

Network Management and Monitoring

Application Support and Maintenance .

Hosting .

Disaster Recovery .

Security Services .

Managed Service Desk .

Business Process Outsourcing.

Ontrack provides state-of-the-art managed service solutions to its clients on a 24x7 basis from its Managed Services Center at Maidenhead, U.K. The services are aimed at managing crucial organizational changes like mergers & amalgamations, expansion, downsizing and technological developments by thoughtful application of IT. The problems of narrow deadlines, limited budget and fewer staff are overcome by Ontrack’s package of managed services. The customer is free to focus only on core business competency areas for further growth, leaving the routine IT-intensive non-core ones on Ontrack’s shoulders. The service package in this segment can be summarized as under

Server Support.

Software application and product-based support.

Data Recovery supports.

Internet Connectivity support.

Security related support like anti-virus updates, anti-spamming guard etc.

Hardware sizing and landscaping.

Remote troubleshooting.